Shipping policy
Simple is best. We provide a variety of delivery choices that best suit you, including quick next-day courier shipment for hurried gifts.
Please note all orders placed after our cut-off time on Friday, on the weekend or bank holidays will be shipped the next working day.
Orders for next day deliveries need to be placed before 1pm UK time on a Friday to be delivered on the next day.
Working days are Monday to Friday
Please note any days in which Royal Mail are striking will not count as a working day for our UK Standard Delivery Shipments
UK deliveries
FREE Standard delivery to all orders in the UK (2-3 working days)
Otherwise, the following costs apply:
Express - Next Day Delivery by 1pm (excl. Sundays) - £6.00 (Orders need to be placed by 1pm the day before to ensure next day delivery.)
Next day deliveries are available from Monday-Saturday, excluding Sundays and Bank Holidays. Please note a signature is required for this delivery, unless a safe place or delivery to a neighbour is designated by the receiver.
Next day delivery postcodes and exceptions
We deliver throughout the UK. However, there are certain delivery restrictions in particular areas:
We deliver by 5.30pm the next working day in the following postcode areas:
AB30 - 39, 41 - 45, 51 - 56
HS1, 3 - 9
IV21 - 28, 40 - 49, 51 - 56
KA27, 28
KW1 - 3, 5 - 15
KW16 Stromness Town only
PA20 (0&9)
PA28 - 38, 41 - 49, 76, 77
PH15, 17 - 26, 31 - 40, 49, 50
ZE1
We deliver within two working days by 5.30pm to the following postcodes areas:
HS2
PA60 - 75, 78
ZE2, 3
We deliver within three working days by 5.30pm to the following postcode areas:
KW16 - non Town
KW17
PH30, 41 - 44
EU deliveries
FREE standard delivery on orders over £100
Otherwise, the following costs apply:
Standard Delivery (5-10 working days) - £10
Express Delivery (1-3 working days) - £20
USA deliveries
FREE delivery on orders over £100
Otherwise, the following costs apply:
Tracked Courier Delivery (1-3 working days) - £20
Up to $800 in goods will be duty-free
Rest of the world
FREE Worldwide delivery on orders over £100
Otherwise, the following costs apply:
Tracked Courier Delivery (3-5 working days) - £25
For any enquiries, please contact us at we@lilarasa.co
Custom duties & taxes
Please note that International Orders will be subject to customs and/or import duties and tax charges applied on reaching the destination country outside of the UK.
Lila Rasa does not cover these costs so you will be responsible for paying any import charges that may be applied. As customs vary by country, we are unable to advise on these charges, and would recommend you contact your local customs office for more information before placing your order.
You may be required to provide additional information such as a national ID to our shipping partners when your order arrives. This varies per country, we suggest checking with your local country’s latest import fee rules before placing an order as we are unable to calculate exact customs fees.